1. Overview

     Thank you for shopping at Mueller Shop. This shipping policy outlines the terms and conditions regarding the shipping of your order from our muellershop.online website.

2. Order Processing Times

• Order Processing: Once you complete your order, we will process and prepare your order within 1-2 business days.
• Business Day Orders: Orders placed before 3:00 PM ET will be processed the same day. Orders placed after that time will be processed the next business day.
• Note: Orders are processed Monday through Friday, excluding holidays. If you place an order on a weekend or holiday, your order will be processed the next business day.

3. Shipping Methods

    We offer standard shipping (USPS Ground Advantage) within 7-15 business days after processing for a cost of $6.99 for all orders. (Major holidays may take longer!)
     Note: Delivery times may vary depending on weather conditions, traffic conditions, and other factors beyond our control. We will notify you if there are any changes to the estimated delivery time.

4. Shipping Locations

     Currently, we ship to addresses within the United States. We do not currently offer international shipping. If you are outside the United States and would like to place an order, please contact us for more information.

5. Track Your Order

     Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the status of your order on the carrier’s website, or on our website here.

6. Shipping Issues

     If you have any problems with your shipment, such as delays, damaged items, or incorrect orders, please contact us at:

• Email: [email protected]
• Phone: +1 769-215-1408
  We will resolve any issues as quickly as possible.

7. Address Accuracy

     Please ensure that you provide a complete and accurate shipping address at checkout. We are not responsible for delays or problems caused by incorrect or incomplete addresses. If you need to update your shipping address, please contact us as soon as possible.

8. Lost or Stolen Packages

     We are not responsible for lost or stolen packages after they have been delivered to the address provided. If you suspect your package is lost or stolen, please contact the carrier directly for assistance.

9. Changes to the Shipping Policy

     We may update this Shipping Policy from time to time. Any changes will be posted on this page and your continued use of our website will be deemed acceptance of the updated policy.

10. Contact Us

     If you have any questions or concerns regarding our shipping policy, please contact us at:

• Email: [email protected]
• Address: 25 Carlisle St, Hanover, PA 17331
• Phone: +1 769-215-1408